And you'll have a critical role in helping to improve the software, by understanding users and providing feedback into the product development process.\n\nYour Main Responsibilities:\n\n- Email Support/Technical Support\n- You'll assist users who want to learn about using the app, but you'll also dig deep into technical issues and bugs.\n- Answer user requests quickly and concisely\n- Communicate clearly and effectively with the engineering team about bugs and other issues\n- You'll need to answer about 20 emails per day, ranging in difficulty from quick and easy, to research intensive. You'll create technical documentation and marketing materials. Find Gaia GPS in the App Store, Google Play Store, and on .\nAs a Customer Support Specialist, you'll correspond with Gaia GPS users, and help them in using Gaia GPS for their adventures and work. Your efforts will directly help a community of record-breaking backpackers, world-renowned guides, conservation scientists, wildland firefighters, hunters, offroaders, and more. Joining the Gaia GPS Team\n\nCome build the best outdoor mapping software in the world.
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